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You have found the web page for IAMU’s program.
There are four video components for the smart thermostat project.
Each may be accessed as a complete video or chapter-by-chapter
for more convenient viewing:
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The
Project Introduction (under “Promotion”) is intended for use by
the utility as part of the marketing program for presentations to
local groups. Also
included in that section is a 2 DEGREES 2 SAVETM
marketing kit. All
materials shown in the kit are available to participating utilities
in a customizable format.
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The Customer Education video has much of the same information found in
the Project Introduction, except that it also includes step-by-step
instructions for setting the thermostat in the home or business and
over the customer’s internet portal.
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The Customer Service Representative Training video provides detailed
information about how to set up appointments for installation of a
thermostat or switch and how to activate the devices and customer
internet portal. A
training manual is available to accompany the video and face-to-face
training will be provided by IAMU.
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The Installer Training video provides step-by-step instructions for
installation of thermostats and switches.
It also includes an overview of the energy efficiency
assessment function.
IAMU recommends that the installation be completed by a well-trained
representative of the utility.
The video, accompanying manual, and face-to-face training and
skill demonstration are all designed to make this possible.
Good, one-on-one contact with customers is a rare opportunity
that the utility should not give up without good reason, but IAMU
can arrange for installation if necessary.
2 DEGREES 2 SAVETM Videos
and Marketing Kit
(These videos are saved in a .mov format. You will
need a media player capable of .mov playback to view them. You can
get the free Apple QuickTime Player
here.
Please allow sufficient time for the videos to download as they load
into your web browser. Some of the videos, especially the complete
videos, are large and may take a significant amount of time to load
depending on the speed of your internet connection.
Alternatively, you may right click on any of the links and choose "Save
Target As" (in Internet Explorer) or "Save Link As" (in Firefox
or Chrome) to save
a copy of the video to your hard drive. These videos
have also been uploaded to Youtube and may be viewed at the Youtube site
by following the links below. )
Promotion
Customer Education
Customer Service Representative Training
Installer Training
Youtube Linked Videos
Customer Education:
Customer Service Representative Training:
Installer Training:
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